ENJOY FREE SHIPPING ON ALL ORDERS OVER $75

RETURNS & EXCHANGES

Returns & Exchanges

What’s your return policy?

LOVE IT OR YOUR MONEY BACK - OUR 100% SATISFACTION GUARANTEE!

Try our products RISK-FREE for 30 days. In case you are not satisfied with our products, simply email us at love@hydrabotanica.com and we'll help you place the return. All returns must be processed within 30 days of receiving the order. Order # must be provided to place a return. You will be refunded in full to your original form of payment. Please note, your original shipping charges are not refunded. 

How do I place a return or exchange?

We're sorry you didn't love your HYDRA BOTANICA. Please reach out to love@hydrabotanica.com with your order number and the products you'd like to exchange or return, and we'll take care of the rest.

Help! I can’t find my return slip.

Don’t worry—HYDRA BOTANICA packages don’t include return slips. Just reach out to love@hydrabotanica.com and we’ll help you place your return or exchange.

How long does it take to process a return?

Credit / Debit Card refunds usually take 10-15 business days to appear on your statement.

What should I do if I receive the wrong product?

Ops, sorry about that. Please contact us at love@hydrabotanica.com and we’ll be sure to get you the right product(s) you ordered!

Join the Family!

SUBSCRIBE TO GET EXCLUSIVE DEALS, SAMPLES, AND PROMOTIONS.